BOUTIQUE PROPERTY MANAGEMENT Without the corporate bullsh*t

Property management shouldn't be hard. You want someone who picks up the phone, fixes the problem, and doesn't charge you for breathing. We’re that someone.

Ready to cut the BS?

Straight Talk. Real Results.

We’re not here to impress you with corporate speak. We’re here to manage your property like it’s our own… because honestly, that’s how it should be done.

We pick up the phone

We know Queenstown

Same people, every time. no confusion

What We Offer

Tenant Management

We take a considered approach to placing tenants, focusing on quality over speed. We avoid the majority of the ‘bad news’ stories you read in the newspaper.

Financial Performance

We keep your investment performing at its best with regular rent reviews, clear and detailed reporting, and finding that delicate balance, identifying the immediacy of cash outflow on repairs versus a slightly more considered timetable on improvements. Our focus is always, and should be, on maximising your returns over time. The house needs to pay for its upkeep, not you.

Property Care

Your property is treated with the same care we’d give our own. Through detailed seasonal inspections (our comprehensive 200+ point inspection is free to you!) and proactive maintenance, we protect its condition and its long-term value, checking the details most property managers don’t even see.

Communication & Compliance

Stay informed and confident with consistent updates, straightforward advice, and full compliance with New Zealand’s evolving tenancy legislation. But, no need to have a dog and have to bark yourself; if there’s no need to bother you, we don’t bother you.

Talk to Your Property Manager

Why Choose Us?

Maximised returns

Any vacancy period hits you right in the wallet. With a careful eye on the market, optimised pricing, and stable tenants, we ensure that your cash flow is even and dependable. You wouldn’t want anything else.

Quality tenants

Our thorough screen-and-select processes go a long way toward ensuring reliable tenants who’ll respect your property.

But then, it’s not just set-and-forget; we keep an eye on them and make sure that a strong and warm relationship develops between them, us, you… and the house. When that connection is established, almost all bad-tenant stories evaporate.

Monthly Market Insights

Alongside your monthly statements, you’ll receive a detailed Queenstown market summary covering all key aspects of the local market. We ensure you have enough information that you can see the market through a local lens. We focus only on the data that matters, giving you a clear, expert interpretation in simple, easy-to-understand terms.

Beginning-To-End Management

We’re qualified Real Estate people (licensed under the Real Estate Agents Act 2008) with massive years of experience.

Our Real Estate licence is held by One Agency-The Property Specialists.

We can represent you in building your portfolio. With your consent, we can act as your Buyer’s Agent. The difference is significant. The other agent works for the Seller. We work for you. From securing the property to screening and selecting that ideal tenant. Seasonal Inspections, maintenance scheduling, and compliance with the very complex rules and laws; we handle it all.

Talk to Your Property Manager

Don't Take Our Word For It

Eileen A.

HOME OWNER

“I am writing this letter to express my heartfelt appreciation for the exceptional work and unwavering friendship provided by Brian and Nancy in managing my Queenstown property. Their dedication, competence, and genuine care have consistently exceeded my expectations, making them invaluable assets in maintaining my investment.”

5.0

Carl T.

TENANT

“A big thank you for the last couple of years. I’ve been fortunate enough to live in this awesome town with possibly the best view from home I’m ever going to have in my life. Queenstown Rental Management has made this easy for me and I will definitely get in touch with Brian when I eventually move back. Thank you for everything!”

5.0

Cloe W.

TENANT

“I’ve rented a property for 6 years with Queenstown Rental Management, so I guess that in itself speaks volumes. Brian supported our house during covid by reducing our rent to ensure we were able to afford to stay there and for this we’re grateful. I’ve recently moved out and Brian continued to support me, ensuring all paperwork and documents were completed on time, so once again thank you!”

5.0

David G.

TENANT

“I’ve been renting thru Queenstown Rental Management for a couple of years and haven’t got a bad thing to say. The communication is great. Always given plenty of heads up before house inspection. Their maintenance guy is easy to deal with aswell, always been getting text prior to any maintenance work needed done.”

5.0

Anton F.

HOMEOWNER

“Brian and team give a service that meets the shared objectives of Landlord, Tenant, and Property Manager. Professional communication and good outcomes for tenants and myself as a landlord during the pandemic. I happily recommend working with High Country Rentals.”

5.0

Gregor D.

HOME OWNER

“Brian McMillan is hands down the most consistent, reliable, and responsive real estate Agent & Property Manager that I have worked with over the years, building my portfolio. He was one of the first to come forward after my written briefing of all Queenstown agencies years ago, and has stayed in touch with me religiously, showing his natural skills in networking and communicating over and over. I can vouch for his commitment to his Property Owners or Vendors, while at the same time tirelessly striving to broker a deal that everybody is happy with, and without ever crossing the appropriate lines. It is refreshing to work with someone who displays true follow-through, impeccable telephone manners, and someone who goes above and beyond the call of duty in order to do business successfully. At the same time, the man definitely knows how to sell property, a quality that I plan to utilise when next disposing of stock in Queenstown.”

5.0

Andrew B.

HOME OWNER

“It is not often that I take the time to write letters of recommendation; however, I feel compelled to do so given the excellent level of service that you provided us.

From the word go, nothing was ever too much to ask of you. You’re contactable at any hour (which was important to us, given we reside in Australia), the information you provided us from the outset has been accurate and unbiased, and you’re quick to action any request.

I would have no hesitation in recommending you to any prospective client and look forward to our ongoing relationship.”